Integrating sustainability into the customer experience

Our ambition: Air France-KLM’s commitment to CSR extends to the development of responsible products and services provided to customers. This approach integrates sustainability in the value chain. 

 

- from the development stage to purchasing and delivery of our products and services;

- based on customer dialogue, taking into account environmental and social criteria in specifications;

- with an integrated responsible procurement policy, collaborating with suppliers and partners.

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